scorpa3 Posted January 23, 2009 Report Share Posted January 23, 2009 The other half has bought a lap top and I've tried to log onto TC but my pass word isn't being recognised. I've applied for a 'forgotten password reset' but have had no reply. Has anyone else tried the password reset recently? I don't know if something is going wrong or if I am just being pc illiterate again. Cheers Pete Quote Link to comment Share on other sites More sharing options...
b40rt Posted January 23, 2009 Report Share Posted January 23, 2009 Your forgotten password may have been sent to your old computer. Quote Link to comment Share on other sites More sharing options...
scorpa3 Posted January 23, 2009 Author Report Share Posted January 23, 2009 Luckily I am using the old computer to post this. If I was relying on the new lap top I would be stuck. I've had emails from TC before but the rest email hasn't appeared. I'm not sure if it's something I'm doing wrong. I can't remember the last time I logged out of TC Quote Link to comment Share on other sites More sharing options...
Andy Posted January 23, 2009 Report Share Posted January 23, 2009 Errr.....If you're logged in, why not just go to My Controls and reset password there? Quote Link to comment Share on other sites More sharing options...
scorpa3 Posted January 23, 2009 Author Report Share Posted January 23, 2009 I'll give it a go. Cheers. Quote Link to comment Share on other sites More sharing options...
scorpa3 Posted January 25, 2009 Author Report Share Posted January 25, 2009 Without the the password I can't change the password or email address. And with the old email address long gone, I can't get a new password. Is there anyway around the problem? Or will I be frozen out the first time I log off? That'll teach me to make a note of the password. Quote Link to comment Share on other sites More sharing options...
pete_scorpa3 Posted February 13, 2009 Report Share Posted February 13, 2009 The moto of this story is to remember your password. And even more importantly.... if you change your email address, let TC know what the new address will be before the old one disappears! At least then you can get a new password if you need to. Quote Link to comment Share on other sites More sharing options...
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